How can we help?

Scan your ingredients with the camera, pick a culinary culture, and Cook AI generates a personalized, step-by-step recipe from what you have. Every recipe is tailored to you.

Downloading is free: you can create an account, complete onboarding, browse the app and view Italian cuisine without paying. However, AI ingredient scanning and recipe generation require Cook AI Premium — there are no free scans or generations. Premium costs €9.99/month (charged at purchase, no trial) or €39.99/year (preceded by a 3-day free trial for eligible new subscribers). Billing by Apple, cancel anytime. Full detail in our Subscription Terms.

No. The 3-day trial exists only on the yearly plan at €39.99. The monthly plan at €9.99 is charged immediately, with no trial period. If you do not cancel before the trial ends, it becomes a paid yearly subscription. Trial eligibility is determined by Apple from your Apple ID.

First check that you are using the same sign-in method you registered with: an account created with one method is not accessible with another, even if the email address is identical. If you registered with a password, use the reset option. If the problem persists, write to us at team@skalyconsulting.com stating the address concerned.

Your photo is sent to our AI provider to identify the ingredients it contains, then the result is used to generate your recipe. Cook AI does not keep the photo — we store the detected ingredients and the recipe, not the image. Details in our Privacy Policy.

Open Cook AI, go to the Profile or Premium screen, and tap Restore Purchases. Make sure you are signed in with the same Apple ID used for the subscription.

Go to Settings → [your name] → Subscriptions on your iPhone, select Cook AI and tap Cancel Subscription — or do it directly from Apple's dedicated page. You keep Premium until the end of the current period. Cancellation goes through Apple: we cannot cancel on your behalf.

All Cook AI billing goes through Apple, and charges appear on your Apple statement. Two common cases: the monthly plan is charged at purchase, with no trial — an immediate charge is therefore normal; and on the yearly plan, a charge three days after purchase means the trial converted because it was not cancelled at least 24 hours before it ended. You can review your subscription history on Apple's dedicated page. Write to us if something still looks wrong.

Refunds are handled by Apple. Go to reportaproblem.apple.com, sign in with your Apple ID and select your Cook AI purchase to request a refund.

You can delete your account yourself from within the app, in your profile settings. You can also write to team@skalyconsulting.com with the subject “Delete my account”, from the address linked to the account. Important: deleting your account does not cancel an Apple subscription — cancel that first, otherwise Apple will keep billing you. See Account deletion.

Write to team@skalyconsulting.com with the subject “Data Rights Request”, from the address linked to your account. You may request access, correction, export, restriction, objection or erasure. We reply within the time limit set by the applicable regulation — one month under the GDPR. See Your rights.

Write to team@skalyconsulting.com with your iPhone model, your iOS version, the Cook AI version and what you were doing when it happened. A screenshot or screen recording helps a lot. We will get back to you, usually within one business day.

Recipes are AI-generated for inspiration and are not reviewed by a professional. Always check ingredient freshness, allergens and safe cooking temperatures, and consult a professional if you have particular dietary or health needs.